Livechat is a very powerful application that you add to your website that allows you to communicate immediately with anyone who visits your website.

If you are in business and have a website then your aim no doubt is to attract new clients. You may also have a website that has been setup to offer client support online. Livechat allows you to talk to your online visitor in real time.  Simply put, your website is like an online office. Potential customers or existing customers walk into your shop for a purpose. Some are simply browsing and some need, either sales assistance or support on a product or service they have already purchased. Livechat allows you to immediately talk to and direct a visitor to your site, either by answering questions they have or redirecting them elsewhere on your website

HELP THOSE WHO NEED IT

Get in touch with people on your website and point them in the right direction.

Most cases are resolved on the spot

8 out of 10 times you won’t even have to follow up since the case has been resolved during chat

See how good you’re getting at customer service

Get a grade at the end of each chat and constantly improve the quality of your support.

Why LiveChat:

1 : Ratings

LIVECHAT DOES THE HEAVY LIFTING PHONE AND EMAIL CAN’T HANDLE

Get rid of long queues and surprise customers with instant answers.

Why LiveChat:

2 : Increase your bottom line

Why LiveChat:

3: Their are customers waiting on your website right now.

Discover new opportunities by approaching customers directly on your site.

4: CLEAR THE WAY TO CHECKOUT FOR CUSTOMERS

Stop losing customers during checkout by guiding them as soon as difficulties arise.

 “LiveChat leads bring in additional $65000 of business each month.”

Nate Johnson, Plasticprinters.com

Try LiveChat on your own

Enter your email and get free, 30-day trial.

5: Keep track of your performance

Speed up your customer service

Measure the speed of your responses and work towards instantaneous service.

6: INCREASE YOUR CUSTOMER HAPPINESS RATINGS

Track your progress and never stop improving your customer service.

Discover customer service superstars

Spot support team leaders and encourage your team to match up to them.

7 : Provide efficient customer service

SET UP ONCE, GET HUNDREDS OF CHATS EVERY DAY

Spend just a few minutes to get it going and reap immediate benefits.

SAVE MONEY CHATTING WITH SEVERAL PEOPLE AT A TIME

One LiveChat agent talks with 10 times more people than a phone agent.

Why LiveChat: Scoreboard

CHAT ON YOUR DESKTOP AND MOBILE

Close cases in your office, while commuting and from home using LiveChat apps.

EASY TO PICK UP, HARD TO WORK WITHOUT

Make LiveChat your go-to customer service tool within minutes.

SECURE LIKE A BANK VAULT

We’ll make sure that only you have access to any data related to your chats.

Start free LiveChat trial!

5-minute setup, test out the Team plan features for 30 days, no credit card required.